Generic Host Process for Win32 Services Error

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SYMPTOMS

If
you installed security update 873333 (MS05-012), you may experience one or
more of the following problems:
You may receive the following error message after you start
the computer:
Generic Host Process for Win32 Services
Error
Note This problem only occurs in Microsoft Windows XP Service Pack 2
(SP2).
File names are not displayed in e-mail messages that
include file attachments when the following conditions are true:
The file name contains double-byte character set (DBCS)
characters.
The file name is longer than 42 characters.
Note This problem only occurs when the e-mail message format is Rich
Text.
An application that implements the IMallocSpy debugging
interface may experience heap corruption after you install security update
873333.


For more information, click the following article number to view the article in the Microsoft Knowledge Base:

894194 (http://support.microsoft.com/kb/894194/)

An application that implements the
IMallocSpy debugging interface may experience heap corruption after you install
security update 873333

For more information about
security release MS05-012, click the following article number to view the
article in the Microsoft Knowledge Base:
873333 (http://support.microsoft.com/kb/873333/)

MS05-012: Vulnerability in OLE and
COM could allow remote code execution

RESOLUTION

Hotfix information

A
supported hotfix is now available from Microsoft. For Windows XP SP2, the
Generic Host Process error can potentially occur on any system at any time.
Although you receive the error message shortly after system startup, the actual
error occurred during the previous system shutdown. Because of the broad nature
of this issue, this hotfix was made available through Windows Update and
distributed to users who have Automatic Updates enabled to eliminate this problem
on Windows XP SP2 systems. For Windows XP SP2, you may experience one last
Generic Host Process error upon restart after you install this hotfix. This is
from the previous system shutdown before the new version installation was
completed.

For Microsoft Windows Server 2003 and Microsoft Windows 2000, this hotfix is
only intended to correct the problems that are described in this article. Only
apply this hotfix to systems that are experiencing this specific problem. This hotfix
may receive additional testing. Therefore, if you are not severely affected by
this problem, we recommend that you wait for the next Windows service pack that
contains this hotfix. To resolve this problem immediately, download the
hotfix from the following locations.

Windows Server 2003, 32-bit versions

The
following file is available for download from the Microsoft Download
Center:

DownloadDownload
the WindowsServer2003-KB894391-x86-enu.exe package
now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=C4B0D34C-2796-4BE1-B509-C7AFF9D593B0&displaylang=en)

Windows Server 2003, Itanium-based Editions

The
following file is available for download from the Microsoft Download
Center:

DownloadDownload
the WindowsServer2003-KB894391-ia64-enu.exe package
now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=383B2763-6C82-4070-A1B1-1D00FE7C1622&displaylang=en)

Windows XP, 32-bit versions

The
following file is available for download from the Microsoft Download
Center:

DownloadDownload
the WindowsXP-KB894391-x86-ENU.exe package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=A87B44B9-7A6A-49B6-BD89-AFAD4E049C48&displaylang=en)

Note This
hotfix was made available through Windows Update and distributed to users who have
Automatic Updates enabled.

Windows XP, 64-bit version (Itanium)

The
following file is available for download from the Microsoft Download
Center:

DownloadDownload
the WindowsXP-KB894391-ia64-ENU.exe package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=6D111D8D-5649-4BAD-BEA8-3BDB92F3732B&displaylang=en)

Windows 2000

The
following file is available for download from the Microsoft Download
Center:

DownloadDownload
the Windows2000-KB894391-x86-ENU.exe package
now.

(
http://www.microsoft.com/downloads/details.aspx?FamilyId=5872F7D3-086E-41C0-A08C-437BACC3002F&displaylang=en)


For more information about how to
download Microsoft Support files, click the following article number to view
the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help prevent
any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file
attributes (or later file attributes) that are listed in the following table.
The dates and times for these files are listed in Coordinated Universal Time
(UTC). When you view the file information, it is converted to local time. To
find the difference between UTC and local time, use the Time
Zone
tab in the Date and Time tool in Control Panel.
9:55 AM

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